Happy July 4th to all our American readers. As Sue said in the last post, we wrapped up our eating fest in Chicago and headed down to Houston to visit Sue’s middle brother. Our three-hour flight to Houston took us a couple of hours longer than expected because we sat on the runway in Chicago …
Tag: American Airlines; delayed flights; customer service
Little Victories
As you all recall from our last episode, I had a somewhat trying trip from Charlotte to Chicago last Friday. If you don't remember, here is the link. Today, I pulled myself together and wrote a very nice, concise letter to American Airlines customer service. I figured what the hell, nothing wagered nothing lost. I …
Doing It On The Road 